How to Use GlossGenius

When you first learn how to use GlossGenius, start by going to glossgenius.com and click “Get Started” or “Sign Up.” Type your name, email address, phone number, and make a strong password. GlossGenius will send you a code to your phone. Enter this code to check your account. Pick your business type from choices like hair salon, nail salon, spa, barbershop, or other beauty services. This GlossGenius setup takes only 5 minutes.

Type your business name, business address, and phone number into the GlossGenius platform. Upload your business logo if you have one (this shows on booking pages and receipts). Add your business hours for each day of the week. Write a short description of your business that clients will see when they book through GlossGenius. Add photos of your workspace, past work, or your team to build trust with new clients.

Click on “Services” in the menu. Click “Add Service” to create each treatment you offer. For each service, type the name (like “Women’s Haircut” or “Gel Manicure”), description, price, and how long it takes. You can organize services into groups like “Hair Services,” “Nail Services,” or “Facial Treatments.” Set different prices for different service levels if needed. Turn on online booking for each service you want clients to book themselves using the GlossGenius booking system.

Go to “Settings” then “Payments” in your GlossGenius dashboard. Connect your bank account by typing your routing number and account number. GlossGenius will check your bank in 1-2 business days. Choose which payment ways you accept: credit cards, debit cards, cash, or other methods. Set up your payment rules like deposits, cancellation fees, or no-show fees. Turn on automatic payment reminders so clients get reminders to pay before appointments through GlossGenius.

Click on “Calendar” to set up when you can take bookings. Set your working hours for each day of the week. Block out times when you’re not free like lunch breaks, personal appointments, or days off. Set buffer time between appointments so you have time to clean up and get ready. Choose how far ahead clients can book (like 2 hours notice minimum or 3 months maximum). Set your cancellation policy and how much notice clients must give. The GlossGenius calendar helps you stay organized.

Go to “Clients” and click “Add Client.” Type client name, phone number, and email address. Add notes about the client like hair color choices, allergies, or special requests. Upload photos of past work you’ve done for them. Add their birthday so you can send special offers. Create tags to sort clients like “Regular,” “New,” or “VIP.” You can also add their payment method and booking history in the GlossGenius client management system.

From your calendar, click on an empty time slot or click “New Appointment.” Pick the client (or add a new one). Choose the service they want. Pick the date and time. Add any notes about what they want. Send the booking confirmation to their email or phone. You can also let clients book themselves through your personal booking link that GlossGenius creates for you. This is one of the best features when you learn how to use GlossGenius effectively.

When a client finishes their appointment, go to their appointment in the calendar. Click “Check Out” to finish the appointment. The total shows the service price plus any products or tips. Choose payment method: card on file, new card, cash, or other. If using a card, type the card information or let the client tap their phone for contactless payment with GlossGenius payment processing. Send the receipt to their email or phone. GlossGenius puts money in your bank account within 2 business days.

GlossGenius automatically sends appointment reminders to clients 24 hours before their booking. You can also send custom messages to clients through the app. Use the messaging feature to confirm appointments, send thank you notes, or share special deals. Set up automatic messages for birthdays, follow-ups after appointments, or booking confirmations. Read client notes before appointments so you remember what they like.

Go to “Reports” to see your business performance in the GlossGenius software. Check daily, weekly, or monthly revenue to see how much you’re earning. See which services are most popular and make you the most money. Track how many new clients you’re getting versus returning clients. Watch no-shows and cancellations to spot patterns. Review payment reports to see what’s been paid and what’s outstanding. Use this data to make better business choices.

Download the GlossGenius app from App Store or Google Play. Log in with your account details. The mobile app lets you do everything you can do on the computer. Check your calendar, book appointments, process payments, message clients, and view reports all from your phone. Turn on push notifications so you get alerts for new bookings, client messages, and payment confirmations on the GlossGenius mobile app.

Go to “Settings” then “Booking Site.” Change your booking page colors to match your brand. Add your logo and cover photo. Write a welcome message that greets clients when they visit your page. Add your social media links so clients can follow you. Turn on or off features like gift certificates, memberships, or packages. Share your unique booking link everywhere: Instagram bio, Facebook page, Google Business Profile, business cards, and text messages.