What is GlossGenius?
If you run a salon or spa, you’ve likely heard the name GlossGenius. These GlossGenius reviews exist to answer one simple question: is this software the right partner for your beauty business?
GlossGenius is an all-in-one platform made for independent hairstylists, estheticians, and other wellness pros. It combines your booking calendar, payment system, and client records into one easy-to-use app on your phone. Instead of using separate tools, you can manage your entire business from one place.
The goal is to save you time and help you get paid faster. Clients can book appointments online 24/7 directly from your website or social media. The system sends automatic text reminders to reduce no-shows. When the service is done, you can take payment right on your phone.
Reading through various GlossGenius reviews, a clear picture emerges. It’s a fantastic fit for solo entrepreneurs and small teams who want a simple, beautiful system. However, it might not be powerful enough for very large salons with complex needs. This review will break down the real-world pros and cons to help you decide.
Solo beauty professionals (hairstylists, lash artists, nail techs), Small salons and spas with 2-10 team members, Suite renters and mobile beauty professionals
Key Features
Smart Online Booking
Clients can book appointments 24/7 from your custom booking website. It syncs with your calendar to prevent double-booking.
Integrated Payments
Accept all major credit cards, Apple Pay, and more directly through the app. The rate is 2.6% + 10¢ per transaction.
Automated Reminders
The system automatically sends SMS and email reminders to clients. This drastically reduces no-shows and last-minute cancellations.
Client Management
Keep detailed notes, service history, and client preferences all in one place. It helps you personalize every visit.
Marketing Tools
Send promotions, re-engage past clients, and manage gift cards all from the same platform to help grow your business.
Pros and Cons
Pros
- Very easy to use, especially on a mobile phone
- All-in-one system replaces multiple separate tools.
- Booking website looks professional right away.
- Automatic reminders save time and reduce no-shows.
- Fast and simple setup process.
Cons
- No free plan after the trial ends.
- Must use GlossGenius for payments; no option for a cheaper processor.
- Can get expensive for high-volume businesses due to processing fees.
- Customer support can sometimes be slow to respond.
- Not enough integrations with other software tools.
Pricing Plans
Standard
- Best for solo pros & small teams.
- Includes online booking, payments
- payments, a custom website
- client management
- marketing tools
- upport for up to 9 team members.
Gold
- Adds advanced team features like staff management, permissions
- AI tools for forms and marketing,
- premium website designs
- waivers
Platinum
- For large teams with unlimited staff members
- higher marketing limits
- priority customer support.
How It Compares
Vagaro
Cleaner, easier-to-use mobile app. Better automated marketing included.
Fresha
Much better customer support. More professional branding without ads.
Square Appoinment
Cheaper and designed specifically for beauty pros, not all businesses.
Booksy
Slightly more affordable. Better control over client data and relationships.
Acuity Scheduling
A true all-in-one system (payments, CRM, marketing) whereas Acuity is just for scheduling.