What is Zen Planner?
If you’re searching for Zen Planner reviews, you’re probably a gym owner, martial arts instructor, CrossFit coach, or fitness studio manager looking for reliable business management software.
You want to know: Does Zen Planner actually work? What do real users say about it?
You’re in the right place. This comprehensive Zen Planner review breaks down everything you need to know based on verified user feedback, actual pricing information, and real-world performance data.
Zen Planner provides cloud-based gym management software for fitness businesses. Think of it as your all-in-one business command center – it handles membership management, class scheduling, automated billing, workout tracking, attendance monitoring, and member communication all from one dashboard.
Throughout this detailed Zen Planner reviews, we’ll explore real user ratings, actual pricing tiers, key features that work well, common complaints and frustrations, how it compares to competitors, and most importantly – whether Zen Planner is the right gym management software for your specific fitness business.
best for small to mid-sized fitness businesses which includes: CrossFit BoxesMartial Arts DojosYoga StudiosBootcampsPersonal Training Studios
Key Features
Membership Management
Keep all your client information in one place. You can track member profiles, see when they check in, manage their membership plans, and easily freeze accounts when needed. This is the central system for all your client information.
Scheduling & Attendance
Create and manage class schedules, personal training sessions, and events. Allow members to easily book and check in, providing you with crucial attendance data.
Payment Processing
Get paid on time, automatically. The system handles recurring member billing, accepts credit cards and bank payments, and keeps track of all invoices. This helps make sure your income is steady and predictable.
Branded Mobile App
: Give your members their own app with your business's name and logo. They can use it to book classes, see the schedule, and pay you, all of which makes their experience better and makes your brand look more professional.
Reporting & Analytics
Understand how your business is truly performing. Get easy-to-read reports on your money, how many people are coming to classes, and whether members are staying long-term. This information helps you make smarter decisions to grow your business.
Pros and Cons
Pros
- All-in-One Platform: Everything you need is in one system. It combines scheduling, payments, and member communication, so you don't have to pay for and juggle several different programs.
- Made for Fitness: This software was built just for gyms and studios. The features are designed to solve the specific problems that fitness business owners face every day.
- Great for Members: The tools your members use, like the booking system and the app, are easy and pleasant to use. A good experience keeps members happy and makes them more likely to stay.
- Saves You Time: It automatically does the jobs that eat up your hours, like collecting payments and sending out reminders. This can save you dozens of hours every single month.
- Helpful Support: The customer support team is known for being responsive and knowing the product inside and out. They are based in the US and are easy to reach when you need help.
Cons
- Higher Price Point: The starting cost of $145 per month is higher than many other options. This can make it difficult for a single trainer who is just starting their business to afford.
- Learning Curve: Because the software can do so much, it has a lot of features. This means that when you first start using it, the setup process can feel complex and a little overwhelming.
- Contract Required: You usually have to sign up for a full year. This means you cannot simply pay for one month at a time, which reduces flexibility for business owners.
- Customization Limits: The software is powerful for standard tasks, but if you want to change the advanced reports or create special automated workflows, you might need to pay for a more expensive
Pricing Plans
Studio
- Core member management
- scheduling, dashboards
- mobile app
- attendance tracking
- payment processing
- FREE Onboarding
Engage
- All Studio features + lead-generating website
- 2-way SMS messaging
- reputation management tools
- enhanced online presence
Engage
- All Engage features + social media planner
- , Content AI, 50+ expert-written marketing campaigns
- Conversational AI for lead engagement
How It Compares
Mindbody
Zen Planner offers more straightforward, member-based pricing (vs. custom quotes) and is often considered more user-friendly for dedicated gyms and studios. The free onboarding is a key benefit.
Glofox
Zen Planner provides a more transparent pricing structure from the outset and has stronger brand recognition and support in the North American market.
WellnessLiving
Zen Planner offers a more specialized and robust feature set for gyms and studios, with a clear upgrade path for marketing, though at a higher starting price.